: Every ward, one patient recordBridge HMS runs the whole patient journey on one system: reception, appointments, consultation, EHR, lab, radiology, pharmacy, wards, theatre, billing and insurance claims. Forty departmental apps, switched on per facility, all writing to the same record.
Free instant access. No credit card required. Priced per practitioner.
HMS Core
Reception
Appointments
Consultation / OPD
Electronic Health Record
Laboratory
One search box matches phone, national ID, national insurance number such as NHIF/SHA, MRN or name and branches to a returning-patient visit or a guided new-patient intake. Every arrival gets a printed queue ticket, a triage priority and a live wait estimate.
Reception desktop
ReceptionCash, mobile money such as M-Pesa, national insurance such as NHIF/SHA, private insurer, corporate account or a deposit, captured before the patient leaves the desk, so the bill is already routed.
Explore Reception →ReceptionInsurer catalogue and policy fields sit inside the intake wizard; eligibility is verified before the visit starts, not at the cashier.
Explore Reception →A full-screen, three-pane chart workstation: allergy banner and problem list on the left, SOAP note with dot-phrase autocomplete in the middle, tabbed order pads on the right. Lab, imaging, prescription and referral orders leave the screen priced and routed.
EHR chart workstation
Electronic Health RecordDrug-drug interaction and allergy cross-checks fire while the order is typed; hard-stop severities block the order until acknowledged.
Explore Electronic Health Record →Electronic Health RecordThirty-second auto-save, chart session tokens and a soft lock with a conflict banner when two clinicians open the same encounter.
Explore Electronic Health Record →
Bria Clinical AIRecord the encounter, queue it to the scribe, and receive a SOAP draft on the chosen template for the clinician to sign.
Explore Bria Clinical AI →
Doctors
Each department is an app on the same patient record. Orders leave the consultation and arrive at the bench, the modality, the dispensary or the theatre list without re-keying.
SOAP notes with a four-field completion guard, structured dosing vocabulary, 30 seeded interaction pairs, referrals to 18 specialties and a legal amendment trail.
80+ LOINC-coded tests with age and gender-banded ranges, Code128 sample barcodes, chain-of-custody, multi-step validation and critical-value alerts.
Multi-modality ordering, modality-specific report templates, contrast-allergy safety check, laterality and body part, PACS viewer deep-link.
Prescription-to-dispense loader with allergy and interaction guards, batch and expiry stock, two-witness controlled substances and an OTC walk-in till.
Ten-stage surgery lifecycle, double-booking prevention, three-phase WHO safety checklist, anaesthesia record, PACU Aldrete scoring and implant traceability.
Five-level ESI triage, colour-coded live whiteboard, ABCDE trauma sheet with GCS / RTS / ISS scores, NEWS2 observations and mass-casualty activation.
A lab request expands its panels automatically, prints a barcode label, logs custody at every hand-off and lands in the Results Inbox where values are auto-flagged against the patient's reference range before a supervisor releases them.
Results Inbox
LaboratoryTAT per test is reported and breaches escalate automatically; the emergency panel has its own SLA.
Explore Laboratory →LaboratoryQC materials, run log, automatic Z-score and multi-rule flagging, plus EQA pass/fail scoring for accreditation files.
Explore Laboratory →LaboratoryORU^R01 builder and parser, FHIR R4 Observation and DiagnosticReport builders for analyser and referral interfaces.
Explore Laboratory →
Pharmacy
A completed consultation, a validated lab result, a released imaging report or a dispensed drug each posts its own charge to the visit bill. The cashier sees one consolidated bill, split between insurer and patient, with deposits already applied.
Visit bill with insurer split
Billing & CashieringCash registers, shift sessions and an end-of-shift reconciliation report per cashier.
Explore Billing & Cashiering →Billing & CashieringReason-coded discount requests routed to a manager, approval audit trail, proportional distribution across lines.
Explore Billing & Cashiering →Billing & CashieringStructured refund records with approval, automatic credit-note generation and a lock once processed.
Explore Billing & Cashiering →From pre-authorisation to the insurer's remittance statement, the revenue cycle lives on the same bill the cashier saw.
Service-type classification, ICD-10 and procedure coding, clinical justification, attachments and an estimated amount per request.
Claims auto-created from billing, charges pulled in, filing deadlines enforced, full or partial approval recorded.
Claims auto-attach to a submission batch; batch PDF, e-mail or API submission with totals rolled up per scheme.
Pre-auth, claim and batch submission over a national insurer's API, such as SHA / SHIF, with retry, timeout handling and claim-status polling.
Statement lines auto-matched to claims, matched vs unmatched totals, posted back to the claim record.
Eight-state appeal workflow from a rejection, new documentation attached, decision drives the claim state and revised amount.
Laboratory
A bed is allocated from the live map, the MAR generates itself from the prescription, vitals score NEWS2 automatically, and the discharge wizard will not close the episode until medication reconciliation and consent are done.
Medication administration record
NursingFull vitals capture, Glasgow Coma Scale and an automated NEWS2 score with alert flags and a trend graph per patient.
Explore Nursing →
Wards & InpatientTransfer wizard hands the bed over and logs the reason; discharge wizard enforces medication reconciliation, consent, final diagnoses and summary.
Explore Wards & Inpatient →Wards & InpatientCleaning records with checklists and duration; a cron releases verified beds back to Available.
Explore Wards & Inpatient →By the numbers
Figures taken from the modules as installed, not from a brochure.
Telehealth
A nightly snapshot engine captures patient volume, inpatient flow, clinical volume and revenue. Executives get CEO, CFO and CMO dashboards, a self-service report builder over eight data sources and scheduled weekly and monthly digests.
CEO dashboard
Health AnalyticsTwelve pre-loaded industry benchmarks, four benchmark sources and an automatic above / at / below rating per facility.
Explore Health Analytics →
Quality & AccreditationIncident reporting, audits, indicators and the evidence files accreditation surveyors ask for.
Explore Quality & Accreditation →
Identity numbers, schemes, mobile money and statutory registers are first-class fields, not customisations.
Mobile-money payment details, such as M-Pesa's, captured at reception; multi-method payments and deposits posted to the journal in billing; online bill payment on the portal.
A seeded insurer catalogue, national scheme capture such as NHIF / SHA, eligibility verification and a national claims API client, such as SHA / SHIF for Kenya.
Localised claim formats, facility types, patient identifiers and programme registers for KE, UG, TZ, RW, NG, GH, ZA and ET.
Two-witness authentication, an immutable controlled-substance log and the national register, such as Kenya's PPB register, printed from the pharmacy.
DHIS2 export from the interoperability app; notifiable disease reporting, community health workers and campaigns in Public Health.
Wards, tariffs, formularies and reception desks scoped per facility; group hospitals report across companies.
Works with
Switch on the departments your facility runs. Dependencies are explicit: Nursing needs Wards, Pathology needs Laboratory, Claims needs Billing.
Front of houseHMS Core, Reception, Appointments, Patient Portal, Telehealth, Ambulance.ClinicalConsultation / OPD, Electronic Health Record, Emergency, Specialty Packs, Bria Clinical AI.DiagnosticsLaboratory, Pathology, Radiology & PACS, Blood Bank.
Medicines & storesPharmacy, Medical Stores, CSSD, Dietary.InpatientWards & Inpatient, Nursing, Operating Theatre, Intensive Care, Dialysis, Maternity, Housekeeping, Mortuary.
Specialist clinicsPaediatrics, Dental, Ophthalmology.RevenueBilling & Cashiering, Insurance & Claims, Country Compliance.Governance & supportHealth Analytics, Quality & Accreditation, Infection Control, Public Health, Interoperability, Biomedical Engineering, Facility Helpdesk.Real workflows, start to finish — every stop is an app in the suite, and the hand-offs between departments are the product.
Walk-in or booked, arrival to prescription — usually inside an hour.
Slot search across providers, rooms and equipment; SMS and portal confirmations.
Appointments →
In the suite
Departmental apps that follow the patient from the front desk to discharge — each one switchable, all of them talking to the same record.
HMS CoreReceptionAppointmentsConsultation / OPDElectronic Health RecordLaboratory
Pathology
Radiology & PACSPharmacyBilling & Cashiering
Insurance & ClaimsWards & InpatientNursing
Operating Theatre
Intensive Care
Emergency
Blood Bank
Dialysis
MaternityPaediatrics
Dental
Ophthalmology
Specialty Packs
Telehealth
Patient Portal
Ambulance
Mortuary
Medical Stores
Dietary
CSSD
Infection ControlQuality & AccreditationHealth AnalyticsBria Clinical AI
Interoperability
Public Health
Country Compliance
Biomedical Engineering
Facility Helpdesk
HousekeepingThe same plan can carry any of these: one login, one database, no integrations to buy. Pick them app by app on the pricing page; every plan already includes BridgeERP Core.
BridgeERP Core
Accounting
Expenses
Invoicing
Sign
Subscriptions
Advanced Warehouse
Inventory
Purchase
Repairs
Employees
Fleet
Frontdesk
Payroll
Recruitment
Shift Planning
Time Off
Appointments
Field Service
Helpdesk
Projects
Timesheets
eCommerce
eLearning
Live Chat
Website Builder
Approvals
Discuss
Documents
Internet of Things
Knowledge
Meeting Rooms
VoIPGetting started
Pick the departments your facility runs — from a single clinic to a full hospital — and shape your plan on the pricing page.
Instant provisioning, no credit card. Your team explores the suite on a live environment of its own.
We help with data import, training and support — talk to us about your rollout.
Questions
Not covered here? Contact us.
Per practitioner, per month: the clinicians who see patients are counted, and nurses, reception, laboratory, pharmacy and billing staff log in free. The price is a $12 monthly platform base plus a practitioner rate that falls as you grow, from $30 a practitioner for the first five to $8 a practitioner above 200. HMS Core (patient master index, facilities, clinicians, encounters, role security) and the clinic apps, Reception, Appointments, Consultation / OPD, Electronic Health Record, Laboratory, Pharmacy, Billing & Cashiering and Patient Portal, come at no extra charge; hospital departments such as Radiology & PACS, Wards & Inpatient or Operating Theatre each add a share of the practitioner charge. Platform apps like Accounting and Inventory are priced separately.
Yes. Patients, appointments, tariffs and test catalogues import through the standard BridgeERP import tools, and HMS Core ships a Find Duplicates and Merge Duplicate Patients wizard to clean up records that came in twice. Our go-live team helps with the import, mapping and validation as part of rollout.
Reception captures six payment modes including mobile-money details, such as M-Pesa, at registration. Billing posts multi-method patient payments and deposits to the accounting journal with automatic routing and reconciliation, and the Patient Portal offers an online bill payment page with payment history.
Reception seeds an insurer catalogue, Kenya's on the Kenya pack, and captures national scheme details such as NHIF and SHA with eligibility verification. Insurance & Claims runs pre-authorisation, an eleven-state claim lifecycle, batch submission over six channels and a national claims API client such as SHA / SHIF, then reconciles the insurer's remittance statement against claims. Country Compliance adds localised claim formats for Kenya, Uganda, Tanzania, Rwanda, Nigeria, Ghana, South Africa and Ethiopia.
Bridge HMS is a hosted, browser-based system and needs a connection to the server; we recommend a local network with a backup link for clinical areas. Queue tickets and dispense labels print on 80 mm thermal printers, and the insurer API client has an offline simulation mode so claims work can continue and be submitted when the link returns.
One. HMS Core is multi-facility and multi-company: wards, reception desks, formularies and service tariffs are scoped per facility, record rules keep each site's staff on their own data, and Health Analytics reports per facility or across the group.
ICD-10 coding across consultations, claims and death certification; LOINC-coded lab tests; the national controlled-substance register, PPB format for Kenya, with two-witness authentication in Pharmacy; Westgard QC and EQA scoring in Laboratory; the WHO surgical safety checklist in Theatre; notifiable disease reporting and DHIS2 export; and FHIR R4 and HL7 v2.5 interfaces for exchange with other systems.
The trial is provisioned instantly with no credit card on a live environment of its own. When you are ready, we agree the rollout with you: data import, staff training by department and support. Talk to us about the go-live plan before the trial ends.
One patient record across reception, clinics, wards, theatre, lab, pharmacy and the cash office — with billing and insurance claims built in.
