BridgeERP

Bridge HMS Suite · health

Quality & Accreditation

$0.15 per user/mo

Incident reporting, audits, indicators and accreditation evidence.

Works withHMS Core
Quality & Accreditation screen
01

KPI & Quality Indicators

Central register of quality indicators with name, unique code, unit of measure and full numerator/denominator definitions.

Seeded 30+ Indicator CatalogShips a preloaded library of 32 globally recognized hospital quality indicators ready to measure out of the box.
Seven Indicator CategoriesClassifies each KPI as Clinical Quality, Patient Safety, Access/Throughput, Efficiency, Financial, Satisfaction or Staff/Workforce.
Targets & Traffic-Light ThresholdsEach KPI stores a target plus warning and critical thresholds for automatic status color-coding.
Direction-Aware ScoringKPIs flag whether higher-is-better or lower-is-better so status is judged correctly for each metric.
Reporting Frequency GovernanceSets each indicator's cadence as daily, weekly, monthly, quarterly or annually.
02

KPI Measurement & Analytics

Records numerator, denominator and period start/end for each KPI reporting window.

Automatic Rate CalculationComputes the measured value as numerator/denominator x 100, or raw numerator when no denominator is given.
Automatic Status EvaluationDerives On Target / Warning / Critical status from the value against the KPI's targets and direction.
Color-coded Measurement ListList view highlights rows green, amber or red by measurement status for instant scanning.
Facility-Scoped MeasurementsTies each measurement to a hospital facility, defaulting to the user's or company's facility.
Compiled-By AttributionRecords who compiled each measurement, defaulting to the current user.
03

Audits & Findings

Manages audits with reference, title, scope, lead auditor, date, facility and overall score.

Eight Audit TypesSupports internal, external, mock JCI, mock NABH, SafeCare, mock ISQua, regulatory MoH and peer-review audits.
Sequenced Audit ReferencesAuto-numbers audits with an AUD/year/nnnn sequence on creation.
Audit Lifecycle WorkflowDrives audits through Planned, In Progress, Draft Report, Final Report and Closed states via header buttons.
Standards-Audited LinkingAssociates each audit with the accreditation standards being assessed.
Embedded Finding RegisterCaptures findings inline on the audit with clause, text, severity, linked CAPA and status.
04

CAPA Management

Full CAPA records capturing root cause, corrective action and preventive action narratives.

Sequenced CAPA ReferencesAuto-numbers CAPAs with a CAPA/year/nnnn sequence on creation.
Six-State CAPA LifecycleMoves CAPAs through Draft, In Progress, Awaiting Verification, Effectiveness Check, Closed and Escaped.
Workflow Action ButtonsHeader buttons start, submit-for-verification, run effectiveness check, close and mark-escaped each CAPA.
Audit & Finding TraceabilityLinks each CAPA to its originating audit and specific finding for closed-loop traceability.
Incident Reference LinkingRecords an external incident or event reference that triggered the CAPA.
05

Accreditation Standards

Catalog of standards/clauses with title, body-defined code, requirement intent and evidence required.

Seeded Standards CatalogShips 43 preloaded accreditation standard clauses across multiple bodies.
Nine Accrediting BodiesCovers JCI, NABH, SafeCare, COHSASA, ISQua, ISO 15189, ISO 9001, CAP and local MoH.
Edition & Chapter TrackingRecords the standard's version/edition and chapter or section reference.
Uniqueness EnforcementSQL constraint guarantees each clause code is unique per accrediting body.
Evidence Requirement DocumentationStores the evidence auditors expect for each standard clause.
06

Policy & Document Control

Manages controlled policy and procedure documents with title, unique document number and version.

Seeded Policy SetShips 7 preloaded controlled policy documents as a starting library.
Seven Policy TypesClassifies policies as Clinical, Administrative, Safety, Infection Control, IT, HR or Financial.
Five-State Document LifecycleDrives documents through Draft, In Review, Approved, In Force and Archived via workflow buttons.
PDF AttachmentStores the actual policy file as a binary attachment with filename.
Effective & Review-Due DatesTracks each policy's effective date and next review-due date.
07

Governance Committees

Records governance committee meetings with date, chairperson, attendees, agenda and minutes.

Ten Committee TypesCovers MEC, P&T, Infection Control, M&M, QA/PI, Credentialing, Ethics, Research/IRB, Board and Quality Board.
Seeded Committee MeetingsShips 14 preloaded committee meeting records as reference/demo data.
Meeting Status WorkflowMoves meetings through Scheduled, Held, Canceled and Postponed via header buttons.
Action Item RegisterCaptures inline committee action items with description, responsible owner, due date and status.
Action Count RollupEach meeting shows a computed count of its action items.
08

Security & Roles

Provides User, Quality Officer and Quality Manager groups with escalating implied permissions.

Granular Access RightsUsers get read-only, Officers create/edit, and Managers full delete rights across all eight models.
Dedicated App CategoryRegisters a Quality & Governance module category to organize the role assignment UI.
Auto-Grant on InstallPost-install hook grants all three governance groups to administrator users so menus appear immediately.
Full Chatter & ActivitiesEvery model inherits mail thread and activity mixins for messaging, tracking and scheduled activities.

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