Fitness Centers & Gyms: Memberships, classes and the front desk for gyms

BridgeERP bills every membership on its plan, books members into classes up to the size of the studio and runs the front desk till.

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  • Invoicing
  • Appointments
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BridgeERP for fitness centers & gyms: Memberships, classes and the front desk for gyms

Every membership billed on its plan

Each member has a subscription on a monthly, 3-month, 6-month or yearly plan, invoiced at the start of every period.

  1. Subscriptions

    A member since the first month

    A member on the monthly plan since September last year. The subscription carries the plan, the date of the next invoice and every invoice raised so far.

    Explore Subscriptions →
    BridgeERP gym membership subscription with its invoices
  2. Subscriptions

    One membership, four plans

    One membership product priced on four plans: 7,000 a month, 19,500 for three months, 36,000 for six and 66,000 for the year.

    Explore Subscriptions →
    BridgeERP gym membership product priced per plan
  3. Subscriptions

    A new member signing up

    Someone joining on the three-month plan. Until it is confirmed it stays a quotation, and the first invoice follows when the membership starts.

    Explore Subscriptions →
    BridgeERP gym membership quotation for a new member

By the numbers

What ships inside

Counted in the product.

7
statuses a subscription moves through, from quotation, in progress and paused to churned
5
kinds of change the recurring revenue reports track: new, expansion, contraction, churn and transfer
5
statuses a class booking can have: request, booked, checked in, no show and cancelled
2
ways a reordering rule runs: automatically, or manually from the replenishment list

Inside the app

What is inside

The apps a gym runs on, and what each does for the day.

  • Memberships on plans

    Each membership is a subscription on a monthly, 3-month, 6-month or yearly plan, priced per plan on one membership product.

  • An invoice every period

    Each period is invoiced on its first day, and the next invoice date moves on to the following period.

  • Pauses and cancellations

    A membership can be paused, or closed with a reason that the churn and retention reports count.

  • Classes by studio

    Each class is an appointment type on its studio, with a weekly timetable and a capacity shared by everyone booked.

  • Check-ins and no-shows

    Each booking is marked checked in or no-show, so every class shows who actually came.

  • The front desk till

    Day passes, drinks, supplements by flavour and accessories are rung up by the staff member signed in to the till.

  • Shop stock and reordering

    Supplements and drinks have a minimum and a maximum, and distributor orders bring low shelves back up.

  • The rota

    Shifts by role cover the front desk, the gym floor and each class, with the instructor on the class.

Step by step

From joining to renewing

How a membership moves through a gym in BridgeERP, and which app does each step.

  1. Step 1

    Join

    The new member signs up on a plan, and the membership starts on the chosen day.

    Subscriptions
  2. Step 2

    Pay each period

    Each period is invoiced on its first day and paid at the desk by mobile money, card or cash.

    Invoicing
  3. Step 3

    Book a class

    The member is booked into a class, up to the number of places in the studio.

    Appointments
  4. Step 4

    Check in

    The booking is checked in when the member arrives, or marked as a no-show.

    Appointments
  5. Step 5

    Buy at the desk

    Drinks, supplements and day passes are rung up at the front desk till.

    Point of Sale
  6. Step 6

    Pause or cancel

    A membership can be paused, or closed at the end of a paid period with the reason.

    Subscriptions

Classes up to the size of the studio

Each class books its studio for as long as it lasts, and the studio's places are shared by everyone booked.

  1. Appointments

    The HIIT class and its timetable

    The HIIT class: 45 minutes in its own studio, fifteen places shared by everyone booked, six times a week from Monday to Saturday.

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    BridgeERP gym class with its weekly timetable and studio capacity
  2. Appointments

    Who came to the class

    The Tuesday six-fifteen spin class: ten members booked, eight checked in and two no-shows.

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    BridgeERP gym class bookings with check-ins and no-shows
  3. Appointments

    A day of classes by studio

    Tuesday in the three studios: the six-fifteen spin class, the seven o'clock yoga class and the evening HIIT class, each booking under its member's name.

    Explore Appointments →
    BridgeERP gym class bookings by studio for one day

The front desk till

Staff sign in to the till and ring up day passes, drinks, supplements and accessories, with the member's name when they buy.

BridgeERP point of sale orders screen at a gym front desk: the day's passes, drinks and supplements
Point of Sale

A day at the front desk

A Tuesday at the desk: 34 orders of day passes, drinks and supplements, each with the staff member who rang it up and, when the buyer is a member, their name.

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BridgeERP point of sale till at a gym: a tub of whey and a shaker bottle for a member
Point of Sale

A member buys supplements

A member picking up a tub of whey and a shaker at the desk, under their name and the cashier who rang it up.

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Supplements and drinks, restocked by rules

Each product and flavour has a minimum and a maximum, and the distributor order brings low shelves back up.

BridgeERP gym replenishment list of supplements and drinks
Inventory

What to order next

Every supplement, drink and accessory with its minimum and maximum. The training gloves and the energy drinks have fallen below their minimum, and the quantity to order is worked out for them.

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BridgeERP gym purchase order from a supplements distributor
Purchase

The supplements order

The order that brought the shelves back up: the pre-workout flavours, creatine, whey and the accessories, received from the distributor the next morning.

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The front desk, the floor and every class on one rota

Shifts by role show who opens the desk, who covers the gym floor and who teaches each class.

BridgeERP gym staff rota by role for the week
Shift Planning

The week by role

The week by role: the desk opened and closed, the gym floor covered from the first hour to closing, and an instructor on every class.

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Recurring revenue, retention and classes

The subscription reports follow monthly recurring revenue and how long members stay, and the appointments report counts class bookings by status.

  1. Subscriptions

    Monthly recurring revenue over the year

    Monthly recurring revenue month by month as members joined, moved plan and left.

    Explore Subscriptions →
    BridgeERP gym monthly recurring revenue timeline
  2. Subscriptions

    How long members stay

    Retention by joining month: of the members who signed up in each month, how many are still on their plan a month, two months, six months later.

    Explore Subscriptions →
    BridgeERP gym membership retention by joining month
  3. Appointments

    Class bookings by status

    Every booking of the three classes, by class and status: who came, who did not show, and who is booked for the days ahead.

    Explore Appointments →
    BridgeERP gym class bookings by class and status

Who uses it

Who uses it, and what they see

One system for the front desk, the studios, the gym floor and the office.

  • Front desk

    Signs members up, takes the period payments, checks members into classes and runs the till.

  • Instructors and trainers

    See their classes, the members booked and their own shifts on the rota.

  • Gym manager

    Keeps the timetable and the rota, sets the reordering rules and orders from distributors.

  • Owner

    Follows recurring revenue, retention, cancellations by reason and the takings at the till.

Works with

Runs with the rest of BridgeERP

Apps a gym draws on.

In your country

Your currency, payments and taxes

Set to the country the gym trades in.

  • Company currency

    Membership fees, till takings and recurring revenue are kept in the currency of the company; the demo gym trades in KES.

  • Prices with tax included

    A tax can be included in the price, so members pay the published fee and the VAT is worked out of it; the demo follows a Kenyan example.

  • Mobile money, card and cash

    Each till has its own payment methods; the demo gym's front desk takes M-Pesa, card and cash.

  • Accounting by country

    Accounting packages for more than 100 countries set up the chart of accounts, the taxes and the tax report.

Getting started

Getting started

How a gym moves onto BridgeERP.

  1. Set up the plans

    Create the membership product with a price for each plan the gym sells.

  2. Add the studios and classes

    Create each studio with its places, and each class with its length and weekly timetable.

  3. Import the members

    Import members with their plan and start date, so each membership invoices on its own day.

  4. Open the till

    Create the front desk till with its payment methods, the staff who sign in and the shop products.

Questions

Questions about Fitness Centers & Gyms

Not covered here? Contact us.

Can members pay monthly, every three months or once a year?

Yes. Each plan has its own price on the membership product, and each membership invoices at the start of every period of its plan.

How are membership fees invoiced?

Each membership has a next invoice date. The invoice for the period is created on that date, and once it is posted the next invoice date moves on to the following period.

Can a membership be paused or cancelled?

Yes. A membership can be paused and resumed, or closed with a reason. Closed memberships and their reasons feed the churn and retention reports.

Can a class be limited to the size of the studio?

Yes. The studio has a number of places, and each booking takes one, so a class cannot take more members than the studio holds.

How do we record who came to a class?

Each booking has a status. It is checked in when the member arrives or marked as a no-show, and the reporting counts bookings by class and status.

Can the front desk sell supplements by flavour?

Yes. Each flavour is a variant of the product with its own stock and reordering rule, so the till sells the exact flavour and the replenishment list shows what to order.

Tax compliance

Invoices your tax authority accepts

In Kenya, Uganda, Rwanda, Burundi and Zambia, each invoice, receipt and stock movement goes to the tax authority's own system when you post it. Ghana and Pakistan come next, and we connect 73 more countries on request.

  • KenyaReady

    eTIMS KRA

    Invoices, credit notes, POS receipts and stock movements

  • UgandaReady

    EFRIS URA

    Invoices, POS receipts and stock

  • RwandaReady

    EBM RRA

    Invoices, POS receipts, stock and imports

  • BurundiReady

    EBMS OBR

    Invoices, POS receipts, stock and manufacturing

  • ZambiaReady

    Smart Invoice ZRA

    Invoices, POS receipts, stock and imports

NextGhana GRA E-VATPakistan FBR Digital InvoicingAll 80 countries

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