Members: Member and client hub with KYC, AML screening, credit scoring and group structures

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Works with
  • MFI Core
Members in the Bridge MFI Suite: Member and client hub with KYC, AML screening, credit scoring and group structures
01

One file per member, found in a keystroke

The member register carries number, national ID, branch, status and affirmation trail for every member; board, list and form views all open the same member, and the file itself holds accounts, documents, groups and every interaction since day one.

Members: One file per member, found in a keystroke
02

Joining that stands up in an inspection

New members wait in a pending-approval queue, affirmation is captured on-screen, on paper or witnessed by two officers, and the settings decide what is mandatory — so the file is complete before the first shilling moves.

Members: Joining that stands up in an inspection
03

Every document, none of them lost

The KYC vault holds every document typed, numbered and expiry-dated; pending verification, expiring and an expiry calendar queue the follow-ups, and each document sits on the member file it belongs to.

Members: Every document, none of them lost
04

Dormancy and blacklists, by rule not memory

Dormant members surface on their own list ready for a fee run or reactivation drive; the blacklist keeps reason, evidence and lift date — and the CRB-ready register print goes out with a letterhead, not a spreadsheet.

Members: Dormancy and blacklists, by rule not memory
05

Solidarity groups that actually meet

Groups with officers, members and registration papers; attendance row by row with the apology when absent; contributions collected against the meeting — and a group performance print for the field coordinator.

Members: Solidarity groups that actually meet
06

The field force, on the record

Field visits with officer, member, purpose and outcome — 51 in the live system; communications logged per member across SMS, calls and letters; referrals tracked from applied to bonus paid.

Members: The field force, on the record
07

The rules watch every transaction so you don’t have to

Monitoring rules with thresholds and windows raise alerts — 157 in the live system book — each one carrying the transactions that tripped it and a disposition trail the examiner can follow.

Members: The rules watch every transaction so you don’t have to
08

Watchlists screened, matches adjudicated

Watchlist sources and 303 synthetic entries screen the book continuously; screening matches queue for a human decision with score and rationale; duplicate candidates catch the same person joining twice.

Members: Watchlists screened, matches adjudicated
09

STRs, CTRs and goAML, filed not feared

STR files with narratives and attachments, CTR registers above the threshold, and a goAML export wizard that produces the XML your FIU expects — with a submission log proving what went out and when.

Members: STRs, CTRs and goAML, filed not feared
10

Complaints on a clock, not in a drawer

87 complaints with category, severity and SLA due date; overdue ones surface on their own list; support cases and sessions track the walk-ins — and the complaint register prints for the board pack.

Members: Complaints on a clock, not in a drawer
11

Poverty scoring and literacy, measured

PPI assessments score poverty likelihood per member against the national scorecard; financial-literacy modules enrol, examine and certify — and the trend print shows the portfolio moving.

Members: Poverty scoring and literacy, measured
12

The membership, sliced any way the board asks

Pivots by branch and category, demographics and growth charts straight off the live book — no export, no spreadsheet, no stale numbers.

Members: The membership, sliced any way the board asks
13

Retention you can show the data commissioner

Data-retention policies per record class with holds and disposal rules — privacy compliance as configuration, witnessed by the same audit trail as everything else.

Members: Retention you can show the data commissioner
14

Groups, meetings, attendance and the contribution

Active groups with their meetings, who attended, what each member contributed, and a performance view across groups — the method most microfinance actually runs on.

Members: Groups, meetings, attendance and the contribution
15

Names checked, matches reviewed, decisions kept

Every screening match a member raised against the watchlist, the active blacklist, and a register that prints the position for a regulator who asks.

Members: Names checked, matches reviewed, decisions kept
16

Reach the whole book, or exactly one branch of it

Bulk messaging with the campaign kept, a broadcast composer, and bulk actions that preview who they will touch before anything is committed.

Members: Reach the whole book, or exactly one branch of it
17

The live register, and the duplicates in it

The active register, the complaints assigned to you, and a merge that folds a duplicate into the master record field by field instead of leaving two histories behind.

Members: The live register, and the duplicates in it
18

Training members, and proving they finished

Enrolments onto a literacy programme and the certificates that come out of it — the evidence a funder asks for when the grant is tied to training.

Members: Training members, and proving they finished

What's inside

Everything in Members

88 items in 14 areas, every one shipping with the app today.

  • Operations

    • All Members
    • New
    • Modules
    • Pending Approval
    • Assigned to Me
    • Enrollments
    • Active Members
    • Overdue
    • Certificates
    • Dormant Members
    • All Complaints
    • Communications
    • Referrals
    • Bulk Member Action
    • Support Cases
    • Field Visits
  • Configuration

    • Settings
    • Import Members
    • Member Categories
    • Send Bulk SMS
    • Document Types
    • SMS Campaigns
    • PPI Questions
    • PPI Country Tables
    • Data Retention Policies
    • Support sessions
  • Reports

    • KYC Compliance Register
    • By Branch
    • PPI Trend Analytics
    • By Category
    • Credit Score Distribution
    • Growth Trend
    • Group Performance
    • Demographics
    • Blacklist Register
    • KYC Affirmation Register
  • Groups

    • All Groups
    • Active Groups
    • Meetings
    • Attendance
    • Contributions
  • KYC & Documents

    • All Documents
    • Pending Verification
    • Expiring Soon
    • Fingerprint Enrolments
    • Enrol Fingerprint
  • Screening

    • Watchlist Sources
    • Watchlist Entries
    • Screening Matches
    • Duplicate Candidates
  • Filings

    • STR Reports
    • CTR Reports
    • goAML Export
    • Submission Log
  • Risk & Compliance

    • Blacklist
    • Active Blacklist
    • Poverty Index (PPI)
  • Monitoring

    • Monitoring Rules
    • Alerts
  • Documents it prints

    • Member Register
    • Member Statement
    • Membership Application
    • KYC Form
    • Member Card (Wallet)
    • KYC Compliance Register
    • PPI Trend Analytics
    • Credit Score Distribution
  • It runs by itself

    • MFI Privacy — Auto Retention PurgeRuns daily
    • MFI: Expire support sessionsRuns every 5 minutes
    • MFI: Auto Dormancy DetectionRuns daily
    • MFI: Document Expiry CheckRuns daily
    • MFI: Birthday SMSRuns daily
    • MFI AML: Daily watchlist screeningRuns daily
    • MFI AML: Daily CTR threshold checkRuns daily
    • MFI AML: Hourly transaction monitoringRuns hourly
  • Guided assistants

    • Config Settings
    • goAML XML Export Wizard
    • Data Subject Access Request (DSAR) Export (KDPA)
    • Right to Erasure — Anonymise Member (KDPA)
    • Member Service State Wizard (freeze / unfreeze / force-logout)
    • Broadcast SMS / Email to selected members
    • Set partial service block on member (channels)
    • Apply bulk action to a filtered set of members
  • What it sends

    • MFI: Support session started
    • MFI: Support session ended
  • More in this app

    • Prints, prints and one card per pocketFingerprint enrolments per finger, reader and device serial; a clean, bank-grade membership card with QR; and a credit-score distribution print for the credit desk — identity your tellers and your board both trust.
    • The KYC file, and what is still missing from itMember documents with a pending queue for what has not been verified, an affirmation step that records who witnessed it, a compliance register across the whole book, and biometric enrolment where the branch uses it.
    • Poverty scoring and credit distribution, not guessworkPPI assessments per member with a trend across the book, the credit-score distribution of your membership, and a 360 view that puts one member’s whole relationship on a single timeline.

Put Members to work

Add it to your Bridge MFI Suite plan, priced per member, or start a free trial and see it running first.