Restaurant & Bar POS: The restaurant, bar and shop bill the room once

Your restaurant, bar, room-service and shop tills sell as they always have, and an in-house guest can sign the bill to the room. The cashier taps Room Charge and finds the guest by room number, name or reservation. With Hotel Management the order lands once on that guest's folio, with the stay and the hotel day on it. The till receipt stays the fiscal document, and the night auditor reads every room charge by outlet and hotel day.

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Works with

Hotel Foundation

Restaurant & Bar POS in the Hotel Suite: The restaurant, bar and shop bill the room once

Charged to the Guest's Folio, Once

A room charge is an ordinary paid order that also names the stay, the hotel day, the amount the room carries and its folio state. On the guest's folio it arrives as one line naming the outlet, the receipt and what was served, and the folio shows what the bar and restaurant put on the room. The stay opens its own outlet charges in one click.

A Till for Each Outlet

Any point of sale can be a hotel outlet: restaurant, bar, room service, conference, shop or other. The outlet names the charge on the folio and groups every outlet report. The demo's Hotel Restaurant opens on its own menu of food and drinks, on a counter screen or a phone, and the hotel's outlets have their own list.

Charge to Room over Any Period

The Charge to Room report reads any period, against the one before if you wish, by outlet, by hotel day or by folio state. Each line gives the charges, the amount charged to rooms, its share, the average charge, refunds and what is not on a folio. A bill paid half in cash counts only the half the room carries. PDF and Excel come from the same screen.

Every Room Charge, Sliced Your Way

Analyse in a pivot opens one row per payment charged to a room: the hotel day, outlet, room, guest, order and folio state. Read it as a list, a pivot, a graph or a calendar of hotel days, with filters for the last seven days, this month, posted, not posted, refunds and the restaurant, bar or room service, and groupings by outlet, room, guest, stay, session or cashier.

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What's inside

Everything in Restaurant & Bar POS

28 items in 4 areas, every one shipping with the app today.

Charge to Room at the till
- A Room Charge payment methodcreated for every company when the app is switched on, attached to no till until you tick it, with no journal and Identify Customer enforced.
- A live guest searchby room number, guest name or reservation reference, read live from the hotel, with the room type, the check-out date and the folio balance.
- In-house guests only, on the servera stay that is not checked in, or belongs to another company or another hotel, is refused when the order reaches the server.
- Credit limit and NO POSTa guest over their credit limit (when the company uses credit limits) or flagged NO POST is dimmed at the till and refused on the server.
- Split bills across roomseach payment line names its own room, and each guest owes their own part of the bill.
- Never queued offlinewithout a live connection the Room Charge button dims and says why; cash and card keep working.
- The receipt names the roomthe room and the guest print under the payment, with a line for the guest's signature.
- Never invoiced twicean order charged to a room cannot be invoiced at the till, and its customer cannot be changed.
On the guest's folio, once (with Hotel Management)
- One settlement line per ordernaming the outlet, the receipt and what was served; the order is its source, so a retried sync posts nothing new.
- Edited payments followa payment changed after the sale gets a correction line on the folio instead of an edited one.
- Refunds to the right staya refunded room charge goes back to the stay that was charged, a split bill to each of its rooms.
- A late sync still postsa sale made before the guest left still reaches the folio while it is open.
- Checkout safety netcheckout is refused while an outlet charge of the stay is not on a folio, after one automatic retry.
- Retry from the order or the shiftRetry Settlement on the order, Post Pending Room Charges on the session.
- The folio's own currencya till that sells in another currency is converted to the folio's currency on the hotel day.
- Package allowanceswith Hotel Management and Packages, a guest pays from the package allowance at the till, and anything above it is paid another way, such as Room Charge.
Set-up and control
- Hotel Outlet per tillrestaurant, bar, room service, conference, shop or other, and the hotel the till sells for when you run several.
- One switch per hotelCharge to Room from Outlets on the property; switched off, the method leaves that hotel's tills and the guest lookup refuses.
- Fiscal at the tillthe receipt is the fiscal document for food and drink; the fiscal connector on the till is untouched.
- F&B Outlet Manager roleruns the outlet tills and reads the outlet reports, without front-desk rights.
- Buttons where you lookOutlets on the property, POS Charges on the stay, Room Charges on the till session, Folio on the order.
- Orders list filtersCharged to a Room and Room Charge Not Posted, grouped by stay, hotel day or outlet type.
For the night auditor
- Outlet Postingsthe hotel day outlet by outlet: every order with its time, room, stay, guest, cashier and folio state.
- Postings sheet to signa printable page per hotel day with subtotals per outlet and the charges that did not reach a folio.
- Every charge off a folioone list of the room charges that failed or are still owed, to post or settle before the day is closed.
- Charge to Room over a periodby outlet, hotel day or folio state, against the period before, with the share, average charge and refunds.
- Charge to Room Analysisone row per payment in a list, pivot, graph or calendar of hotel days, with named filters and groupings.
- Session totalseach till session counts its room charges, their total and how many are not on a folio.

Works with

What Restaurant & Bar POS works with

Restaurant & Bar POS shares one database with the rest of the Hotel Suite and BridgeERP: these are the apps it already talks to, with nothing to buy in between.