Hotel Suite · hospitality
Hotel Management
+$20.06/mo at 40 roomsThe PMS itself: a tape chart over the whole house, front desk, guest folios, deposits, the city ledger, the night audit and a live control tower with occupancy, ADR and RevPAR.
That is what this app adds on top of the $12 platform base and your room charge — see your full price.
New
New in October 2026
Each one is off until it is switched on in Settings › Hotel, so a hotel that does not use it sees no change.
Room AssignmentArrivals without a room get one by your rules: accessible rooms for the guests who need them, connecting rooms for a party, a group on one floor, ready rooms first, the calendar gaps filled and the room the guest liked last time. On the Assign Rooms screen, or by itself at the night audit.
Room QueueA guest waiting for a room puts its cleaning first, and the desk (and the guest, if you choose) is told the moment it is ready.
Central ReservationsEvery hotel of the group searched for one stay, the booking made in any of them, a booking moved to another hotel, and every hotel's day on one screen.
Guest RequestsTowels, a late check-out or a repair, asked at the desk, on the guest's stay page or on WhatsApp; routed to the right team with a time to meet, and the guest told when it is done.
Card DisputesA chargeback opens with the date to answer by. The evidence of the stay is gathered, the response drafted for the reason given, and the pack built as one PDF for the acquirer.
Scheduled ReportsAny report of the suite by email every day, on chosen days, once a month or after the night audit, in PDF or Excel. Each recipient gets only what they may see.
USALI Operating StatementThe departmental statement straight from your accounting, with TRevPAR, GOPPAR and CPOR. Accounts whose department the books already show are mapped in one click.
Passport and ID ReadingThe machine readable zone of a passport, ID card or visa read into the identity register, from a document reader or a photo, with every check digit verified.
Booking Site Messages and ReviewsGuests' messages from the booking sites answered from the stay; reviews with their scores, the hotel's reply published and a low score flagged at once. Through the channel manager.
01
Front desk
Everything the desk touches between an enquiry and a room key.
Tape ChartThe whole house on one grid. Drag a stay to move a room, see occupancy per night, arrivals, departures and room status.
Control TowerOccupancy, ADR, RevPAR, room revenue, arrivals still expected, departures due out and the next seven days on the books — for today, the week, the month or any range.
Walk-InTake a guest with no booking straight to a room: pick the room, set the rate, capture identity and open the folio in one pass.
02
Billing
One folio per stay, a real receivable behind corporate credit, and a night audit that actually closes the day.
FoliosOne folio per stay. Room, board, city tax and every outlet charge land on it, splittable and routable to more than one payer.
City LedgerCorporate credit as a real receivable — company accounts, aging and settlement, not a note on a reservation.
Night AuditThe N0–N7 run that posts the night, advances the hotel business date and locks the day behind it.
Audit HistoryEvery audit that has ever run, with its steps, timings and the operator who ran it.
03
Payments
Money asked for, money arrived, and the two matched up.
Payment PoliciesDeposit rules and cancellation windows per rate plan, with the terms the guest actually agreed to snapshotted.
Payment RequestsAsk for a deposit before arrival and track what was asked, paid and still due.
Unmatched ReceiptsMoney that arrived without a home, held in an inbox until someone matches it to a reservation or folio.
04
Reports
The numbers an owner asks for, and the returns a regulator asks for.
Occupancy ReportRooms sold, available and out of order, by night, room type or floor.
Rate AnalysisWhat you actually achieved per rate plan, season and channel.
Reservation AnalysisBookings by source, state, lead time and length of stay.
Revenue by DepartmentRoom, food, beverage, laundry and the rest, split the way the night auditor needs it.
Manager Daily FlashThe one-page morning number for the owner.
Guest RegisterThe police / immigration register, exportable for the period the authority asks for.
Corporate StatementA statement per company account, straight out of the city ledger.
05
Guest identity
Capture what the law requires, keep it only as long as it allows.
Guest DocumentsPassport or national ID captured at check-in, with a retention clock that purges them when the law says to.
Identity RequirementsPer property: who must show what, and whether a copy may be kept at all.
Integrated apps
Hotel Management shares one database with the rest of BridgeERP — these are the apps it already talks to, with nothing to buy in between.
Builds on
Hotel Management needs this to run — it comes with it, free, in the same plan.
And the rest of the suite
Same guest, same folio, same books.
Booking Engine & WebsiteCommission-free direct booking on your own site, a finished hotel website fed by your real room data, and a guest portal to view or cancel a stay.
Housekeeping & MaintenanceA room status board that gates what the desk can sell, tasks that generate themselves when the hotel day rolls, and a phone-first attendant app.
Restaurant & Bar POSCharge to Room on any till — restaurant, bar, room service, conference or shop — posting once onto the right guest folio.And the wider platform
Any BridgeERP app can join the same database.
AccountingDouble-entry accounting, bank reconciliation and statutory reports — the same ledger the folio posts into.
InvoicingCustomer invoices, vendor bills, payments and tax handling.
EmployeesStaff records, contracts, attendance and skills.
PayrollRun payroll for the desk, the floor and the kitchen on the same system.
CRMCorporate accounts, group enquiries and the pipeline behind them.
PurchaseSupplier orders for the kitchen, the bar and the store.
InventoryStock for minibar, linen, amenities and F&B.
HelpdeskGuest complaints and internal tickets with an SLA.More Hotel Suite apps
Booking Engine & WebsiteCommission-free direct booking on your own site, a finished hotel website fed by your real room data, and a guest portal to view or cancel a stay.Housekeeping & MaintenanceA room status board that gates what the desk can sell, tasks that generate themselves when the hotel day rolls, and a phone-first attendant app.Restaurant & Bar POSCharge to Room on any till — restaurant, bar, room service, conference or shop — posting once onto the right guest folio.
Hotel FoundationProperties, floors, rooms and room types, availability, rate seasons and plans, guest profiles and reservations — the free foundation every hotel app shares.Hotel Management, on the same guest record
Priced per room, not per user. Unlimited staff logins, two months free on annual billing.