BridgeERP
EMPLOYEE HANDBOOK
Your Guide to Working at BridgeERP Limited
Version 1.0 | January 2025
WELCOME TO BRIDGEERP LIMITED
Welcome to BridgeERP Limited! We are excited to have you join our team of innovative professionals dedicated to revolutionizing business operations across Africa and beyond. This handbook will guide you through our company policies, procedures, and culture.
This handbook serves as your comprehensive guide to working at BridgeERP. Please read it carefully and keep it for reference throughout your employment.
EMPLOYMENT INFORMATION
Employment Status
- Probationary Period: First 3 months of employment
- Performance Review: At the end of probation and annually thereafter
- Employment Type: Full-time, Part-time, or Contract as specified in your contract
- Notice Period: 30 days for permanent employees, as per contract terms
Working Hours & Attendance
Standard Hours: 8:00 AM - 5:00 PM, Monday to Friday (40 hours/week)
Break Time: 1-hour lunch break (12:00 PM - 1:00 PM) and two 15-minute breaks
Flexible Working: Available with manager approval and based on role requirements
Remote Work: Available for eligible positions with prior approval
COMPENSATION & BENEFITS
Salary & Payments
- Monthly salary paid by the 25th of each month
- Annual salary reviews based on performance
- Overtime compensation for eligible positions
- Performance bonuses based on company and individual performance
Benefits Package
- Health insurance coverage (medical, dental)
- 21 days annual leave + public holidays
- 5 days sick leave per year
- Professional development budget
- Conference and training attendance
- Maternity/Paternity leave as per Kenyan law
LEAVE POLICIES
Annual Leave
- 21 working days per calendar year
- Can be carried forward for up to 6 months (max 10 days)
- Must be approved by direct supervisor
- Minimum 2 weeks notice for leave requests
Sick Leave
- 5 days per year with full pay
- Medical certificate required for absences over 2 consecutive days
- Extended sick leave requires medical documentation
- Notify supervisor within 2 hours of start time
Other Leave Types
Maternity Leave: 3 months as per Kenyan Employment Act
Paternity Leave: 2 weeks for new fathers
Bereavement Leave: 3 days for immediate family
Emergency Leave: Unpaid leave for emergencies (case-by-case basis)
COMMUNICATION & TECHNOLOGY
Communication Channels
- BridgeERP Discuss App: Primary platform for all internal communication
- Email: External communications and formal documentation
- Meetings: Daily standups, weekly team meetings, monthly all-hands
- Response Time: 24 hours for internal communications
Technology Usage
Company Equipment: Laptops, phones, and software are for business use
Personal Use: Limited personal use of company equipment is permitted
Security: Strong passwords, regular updates, and data protection required
Software: Only company-approved software may be installed
PERFORMANCE & DEVELOPMENT
Performance Management
- Annual performance reviews with goal setting
- Quarterly check-ins with direct supervisor
- 360-degree feedback process
- Performance improvement plans when necessary
- Recognition and reward programs
Professional Development
- Annual training budget per employee
- Conference and workshop attendance
- Online learning platform access
- Mentorship programs
- Internal knowledge sharing sessions
- Career progression planning
CODE OF CONDUCT
All employees must maintain the highest standards of professional and ethical conduct
Professional Standards
- Treat all colleagues, clients, and partners with respect
- Maintain confidentiality of company and client information
- Arrive on time and maintain good attendance
- Dress professionally and appropriately
- Avoid conflicts of interest
- Report any violations of company policies
Prohibited Conduct
- Discrimination or harassment of any kind
- Theft or misuse of company property
- Violation of confidentiality agreements
- Working under the influence of alcohol or drugs
- Engaging in activities that damage company reputation
HEALTH & SAFETY
Workplace Safety
- Maintain a clean and organized workspace
- Report any safety hazards immediately
- Follow emergency procedures and evacuation plans
- Use ergonomic practices for computer work
- Take regular breaks to prevent fatigue
Mental Health & Wellbeing
- Employee assistance programs available
- Stress management resources
- Flexible working arrangements for work-life balance
- Open door policy for concerns and feedback
GRIEVANCE & DISCIPLINARY PROCEDURES
Grievance Process
- Discuss issue with direct supervisor
- If unresolved, escalate to department head
- If still unresolved, escalate to CEO
- External mediation if necessary
Disciplinary Actions
- Verbal Warning: First step for minor infractions
- Written Warning: Documented warning for repeated issues
- Final Warning: Last chance before termination
- Termination: For serious violations or repeated misconduct
IMPORTANT CONTACTS
This handbook is a living document and may be updated as our company grows and evolves. All employees will be notified of any changes through official channels.
📞 Need Help?
If you have any questions about the employee handbook, please contact us: